Florida Pharmacy Technician Certification Practice Test

What action should you take first when initiating the Prior Authorization process for a new medication?

1. Contact the insurance company

2. Notify the patient about the delay

3. Gather necessary patient information

4. Fill out the Prior Authorization form

The correct answer is: Gather necessary patient information

Gathering necessary patient information is the first critical step when initiating the Prior Authorization process for a new medication. This involves collecting relevant details such as the patient's insurance information, medical history, current medications, and the specific medication that requires authorization. This information is essential as it helps determine the specific requirements that the insurance company may need for the authorization process. It also ensures that the request is accurately filled out later and that all pertinent details are provided, which can help expedite the review process. Taking this initial step creates a solid foundation for the subsequent actions needed, such as filling out the Prior Authorization form or contacting the insurance company. Without the necessary patient information, it would be challenging to proceed effectively, leading to possible delays or complications in obtaining the required authorization.